Privacy Policy

Hybrize Solar (“Hybrize Solar”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit hybrizesolar.com (the “Website”) or interact with our services. By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

When you fill out forms on the Website (e.g., quote requests, contact forms, consultation booking), you may provide:

• Full name
• Email address
• Phone number
• Address or project location
• Roof details or property information
• Project requirements
• Any other information you voluntarily submit

1.2 Automatically Collected Information

When you visit our Website, certain technical data is automatically collected:

• IP address
• Browser type and version
• Device information
• Pages viewed
• Time spent on the Website
• Referral sources
• Cookies and tracking data

1.3 Cookies & Tracking Technologies

We use cookies to:

• Improve Website performance
• Analyze visitor behavior
• Personalize content
• Enable form functionality
• Support marketing and remarketing campaigns

You may disable cookies in your browser, but some Website features may not function properly.

2. How We Use Your Information

We may use your information for the following purposes:

• To respond to inquiries or quote requests
• To contact you regarding solar assessments or project updates
• To prepare proposals, designs, or installation plans
• To improve our Website user experience
• For internal analytics and reporting
• For marketing, remarketing, or advertising (e.g., Google Ads, Meta Ads)
• To comply with legal obligations

We do not sell your personal data to third parties.

3. Sharing Your Information

We may share your data with trusted parties only when necessary, including:

3.1 Service Providers (Strictly for Business Purposes)

• Website hosting providers
• Email and CRM platforms
• Solar equipment suppliers (if needed for quotes)
• Marketing and analytics providers
• Payment processors (if applicable)

3.2 Regulatory or Utility Entities

If required for solar approvals, net metering, or permits, we may share relevant project information with:

• Local municipalities
• Utility providers (e.g., ENMAX, Fortis, ATCO)
• Government rebate/grant agencies

3.3 Legal Requirements

We may disclose information if required to:

• Comply with Canadian laws
• Respond to legal requests
• Protect our rights, property, or safety

We do not share or disclose data beyond these scenarios.

4. Data Storage & Security

We take reasonable steps to protect your personal information from:

• Loss
• Unauthorized access
• Disclosure
• Alteration
• Misuse

Your information may be securely stored on:

• Encrypted servers
• Email service providers
• CRM/project management tools

While we follow industry best practices, no online system can be 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

As a user, you have the right to:

• Request access to the personal data we hold
• Request correction of inaccurate information
• Request deletion of your data (where legally possible)
• Withdraw consent for marketing communications
• Request information about how your data is used

To make a request, contact us at: info@hybrizesolar.com

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill project or service requirements
• Comply with regulatory/utility obligations
• Maintain internal records
• Support legal or contractual needs

You may request removal of your data at any time unless retention is legally required.

7. External Links

Our Website may include links to third-party websites such as:

• Social media platforms
• Financing companies
• Government rebate pages
• Industry resources

We are not responsible for the content, policies, or security of third-party websites. Please review their privacy policies separately.

8. Google Analytics & Advertising

We may use:

• Google Analytics
• Google Ads / Remarketing
• Facebook Pixel
• Meta Ads
• Search Console tracking

These tools may use cookies to analyze user behavior and deliver relevant ads. You can opt out using your browser settings or advertising preference tools provided by those platforms.

9. Children’s Privacy

Our Website is not intended for individuals under age 18. We do not knowingly collect personal data from minors.

If you believe a minor has submitted information, contact us to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Last Updated” date.

Continued use of the Website indicates your acceptance of any revisions.

11. Contact Information

For questions about this Privacy Policy or your personal data, contact: Hybrize Solar

Calgary, Alberta, Canada Email: info@hybrizesolar.com